Simple Process

From full laundry basket to fresh, folded clothes

Here's exactly what happens from the moment you book to the moment your clean laundry lands back at your door.

1 Step One

Schedule Your Pickup

Book in whichever way is easiest for you — through WhatsApp, a phone call, or the contact form on our website. Tell us your address and a pickup time that fits your day.

  • Choose a pickup slot that suits your schedule, including evenings and weekends
  • Let us know which service you need — wash & fold, dry cleaning, ironing, or express
  • Get a confirmation message with your pickup time and an order reference
2 Step Two

We Wash & Care for Your Clothes

Once collected, your items are sorted by fabric and color, then washed, dry cleaned, or pressed using the right method for each garment. Every order goes through a quality check before it leaves our facility.

  • Garments are sorted and tagged so nothing gets mixed up or lost
  • Delicate fabrics get gentle, appropriate treatment — never a one-size-fits-all wash
  • A final quality check confirms everything is clean, pressed, and complete
3 Step Three

Get Fresh Clothes Delivered

Your clean, folded, or pressed laundry is packed carefully and delivered back to your address at the agreed time — ready to wear or put straight away.

  • Neatly folded or hung, exactly as you'd expect from a professional service
  • Delivered at a time that works for you, with a notification before arrival
  • Any concerns? Our team follows up to make sure you're fully satisfied

Typical Timeline

What to expect, hour by hour

A general guide for a standard order — express orders move faster.

0h

Booking Confirmed

You book, we confirm pickup time
2h

Pickup

Our team collects your laundry
18h

Washed & Checked

Cleaned, pressed, quality-checked
24h

Delivered

Fresh clothes back at your door

Questions

Frequently asked questions

Everything you might want to know about our process.

Most standard wash & fold or dry cleaning orders are ready within 24–48 hours. Express orders can be ready in as little as 3–6 hours.

Not necessarily — many customers arrange a safe handoff point or leave laundry with reception/security. We'll always confirm arrangements with you in advance.

Delicate fabrics are sorted separately and treated according to their care label. Let us know about any special instructions when you book.

We currently serve select neighborhoods — message us your address on WhatsApp and we'll confirm right away whether you're within our delivery area.

We accept bank transfer, card payment, and cash on delivery. Payment details are shared when your order is confirmed.

Ready to try it for yourself?

Book your first pickup today and see how easy fresh, clean laundry can be.